Help with Aven

Support

Find setup and recovery guidance, report a problem, or contact us privately.

Public

Report an issue

Use GitHub Issues for bugs, feature requests, and questions that can be discussed in public.

Open GitHub Issues

Private

Email support

Use email when your request or the details you need to share should not be public.

raine@zendit.fi

Start here

Guides for common needs

Getting startedInstall Aven and create your first task.Sync across devicesConfigure and troubleshoot your own sync server.Back up and restoreProtect your data and recover from a backup.

Optional diagnostics

Share a crash report manually

Zendit Oy does not retrieve, view, export, query, or use Aven reports from Apple's crash feeds, App Analytics, MetricKit, or related APIs. Apple may collect diagnostics under its own policy, and Aven does not provide an app-side switch to disable that collection. If you choose to help investigate an iPhone crash, locate the relevant .ips file and send it through private email support.

Only send a report voluntarily when you are comfortable sharing it. Do not post crash reports in public GitHub Issues.

Before you contact us

Help us understand the problem

Include the Aven version, your operating system or device, what you expected, what happened, and steps that reproduce the problem. Exact error text is useful when it does not contain private data.

Do not send pairing invitations, authentication tokens, or unnecessary task content. GitHub Issues are public.